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Terms of Use

Effective 07/13/2026
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1. Provider

These Terms of Use govern the use of the “SpaceSnug” app and related services provided by Luca Höhlein, Langes Gräthlein 42, 97078 Würzburg - Germany, contact: [email protected].

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2. What the app does

SpaceSnug helps users estimate whether objects fit into rooms, walkways, and other spaces based on dimensions, scans, saved items, saved spaces, and related fit checks. The app provides estimates and planning support only. Results may differ from real-world conditions due to measurement errors, user input, device limitations, scan quality, environmental conditions, or later furniture movement and placement.

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3. No professional advice

SpaceSnug is not an engineering, architectural, structural, safety, transport, or moving advisory service. The app does not replace manual checking, on-site verification, or professional advice. Users remain responsible for verifying measurements and ensuring that moving, lifting, placement, transport, and installation are safe and lawful.

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4. User account and access

Some features may require an account or sign-in. Users must provide accurate information and keep access credentials secure. Users are responsible for all activity carried out through their account unless caused by the provider.

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5. Fits, purchases, and subscriptions

The app may offer one-time fit packages and recurring subscriptions. One-time fit purchases add a limited number of fits to the user account. Subscription products grant recurring access or recurring fit allowances according to the selected plan. Prices, billing cycles, trial offers, renewal terms, and availability are shown in the app and in the App Store before purchase. Subscriptions renew automatically unless cancelled in time through the user’s Apple account settings. Deleting the app does not cancel an active subscription. Any App Store purchase, billing, refund, and payment processing is additionally subject to Apple’s applicable terms and App Store rules.

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6. Use of fits and balance handling

A fit may be consumed when a scan-based or fit-check-related action is started, reserved, confirmed, or completed, depending on the flow used inside the app. The provider may maintain server-side records for balances, reservations, purchase validation, subscription entitlements, and fraud prevention. In case of mismatch, the validated server-side balance may control.

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7. Acceptable use

Users may not misuse the app, interfere with its operation, attempt unauthorized access, circumvent payment logic, manipulate credits or subscriptions, reverse engineer protected parts of the service where prohibited by law, or use the service in any unlawful way. The provider may suspend or limit access in case of abuse, fraud, technical risk, or serious breach of these Terms.

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8. User content and data entered into the app

Users may store item names, space names, measurements, fit results, ratings, and similar content in the app. Users remain responsible for the legality and accuracy of their own content. The provider may process such data as necessary to operate the app, sync balances, improve reliability, prevent abuse, and provide support, subject to the Privacy Policy.

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9. Availability and changes

The provider may update, improve, limit, or modify features where reasonably necessary, for example for security, legal compliance, technical development, usability improvements, or abuse prevention. The provider does not guarantee uninterrupted availability of the app or of all features at all times.

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10. Intellectual property

The app, its software, interface, design, branding, text, graphics, and non-user-generated content are protected by intellectual property rights. Users receive a limited, non-exclusive, non-transferable, revocable right to use the app for personal or internal lawful purposes in accordance with these Terms and any applicable App Store usage rules.

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11. Liability

Measurements determined via LiDAR are technically approximate values; SpaceSnug does not warrant absolute accuracy. SpaceSnug is liable without limitation for intent, gross negligence and for damages resulting from injury to life, body or health. In cases of simple negligence, SpaceSnug is liable only for the breach of an essential contractual obligation – an obligation whose fulfilment makes proper use possible in the first place and on whose observance the user may regularly rely – limited to the foreseeable damage typical of the contract, but no more than the value of the FitCoins used for the scan concerned. Liability under the German Product Liability Act as well as mandatory consumer rights remain unaffected. The provider is not liable for decisions made solely on the basis of the app's estimates without reasonable real-world verification.

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12. Term and termination

These Terms apply from the first use of the app and continue for as long as the user uses the service. Users may stop using the app at any time. The provider may suspend or terminate access for good cause, especially in cases of abuse, fraud, or serious breach of these Terms. Termination of app access does not automatically cancel App Store subscriptions. Subscriptions must be managed through Apple.

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13. Privacy

Information on how personal data is processed is provided separately in the Privacy Policy. The Privacy Policy forms an important part of the overall legal information for the service, but it is not replaced by these Terms.

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14. Consumer dispute information

The European Online Dispute Resolution platform is no longer available.

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15. Governing law

These Terms are governed by the law applicable at the provider’s registered seat, excluding conflict-of-law rules, unless mandatory consumer protection law requires otherwise. If the user is a consumer residing in another country, mandatory consumer protection provisions of that country remain unaffected.

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16. Contact

For legal notices, support requests, or contract-related questions, contact: Luca Höhlein Langes Gräthlein 42, 97078 Würzburg - Germany [email protected]